The importance of sustainable tourism development is increasingly recognized throughout the sector. However, it has been a challenge for many organizations to integrate sustainability into tourism management and operations. Here are a few tips and examples on how to incorporate sustainability in your destination’s tourism management and operations.
Involve Local Residents and Communities in Tourism Planning
Sustainable tourism development requires the participation of local residents and businesses at the planning stage. By consulting with local stakeholders, you gain their support and reduce conflict as the plan progresses.
In Geotourism projects, which seek to highlight the unique culture and heritage of a region through the voices and stories of the people that live there, local residents are invited to nominate places of interest. This provides more economic benefits to local businesses especially those that are less known. The nominations are reviewed by a Stewardship Council, composed of representatives from the region, before being used to create an interactive website, a MapGuide, and a Smartphone app.
Establish Partnerships with Different Stakeholders
Effective collaboration among different stakeholders from the government, tourism boards, businesses, and local communities is crucial to successful sustainable tourism management and operations. This facilitates a more balanced system of decision making as the priorities of various sectors are considered.
For the assistance of Uganda in tourism development, stakeholders from each part of the tourism and conservation sectors were actively involved. The cooperation among the stakeholders was important to enhance tourism products, build strong community enterprises, strengthen linkages among different attractions, and bolster the success of the program.
Develop Products Based on the Destination’s Strengths
What are the local assets that your destination can highlight? Destination assessment should be conducted to identify the strengths of a destination and determine the best tourism products based on the findings.
In the destination assessment for the Sierra de la Gigante region, potential conservation models leveraging the region’s strengths in order to address conservation goals and provide economic opportunities for the local population were identified.
Strengthen Local Capacity to Manage Tourism
Sustainable tourism management and operations need to equip local businesses with skills to succeed. Workforce development and training is therefore integral to a successful strategy.
To strengthen the capacity of the Ethiopia Sustainable Tourism Alliance (ESTA), many workshops were conducted and materials were created to train personnel in using the necessary tools and activities to implement community tourism in Ethiopia.
Target High-Yield Market Segments
High visitor numbers aren’t inherently valuable for your destination. In sustainable tourism management and operations, it is important to serve the proper target markets. Fortunately, there has been a growth in the number of travelers who demand more responsible travel and have higher visitor expenditure.
The Namibia North American Destination Marketing Campaign targeted travelers who would most appreciate the country’s strong conservation and special interest selling points. These include curious conservationists and experience seekers. This is why a destination assessment of strengths is so important—you must know what you are marketing and to whom.
Use Guidelines to Limit Impact
Creating guidelines is important in sustainable tourism management and operations. It not only helps the destination preserve its ecological value, but also helps businesses limit their negative environmental and sociocultural impacts. Educating visitors and locals on best-practices matters.
The Global Sustainable Tourism Criteria (GSTC) Initiative fosters increased understanding of sustainable tourism practices and promotes the adoption of universal sustainable tourism principles.
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