Destination models 3.0 are conceived as collaborative models which intend to leverage the creativity and know-how of all the stakeholder community to gain competitive advantage over their competitors, by developing a large network of brand ambassadors who create and deliver stories about the life-changing experiences that take place in the destination, in order to engage new stakeholders in the pursuit of a mission that addresses the concerns of the destination’s community. They are also triple bottom line models, as they account not only for financial costs and benefits, but also for environmental and social costs and benefits. Usually, the mission encompasses some of these issues:
- Fostering socio-cultural transformation through the promotion of healthier lifestyles, cross-cultural understanding, mindset shifting in leadership culture, developing mindfulness, etc.
- Enhancing conservation and promoting the cultural heritage.
- Protecting the environment through education, innovation and deployment of sustainable practices, and collaboration with partners’ environmental programs.
- Alleviating poverty through the empowerment of the communities in the base of the pyramid to become micro-entrepreneurs and participate in the tourism business.
- Unlocking human potential through the empowerment of all stakeholders to participate in the destination’s model innovation system, with the creation of experiences and stories.
The model is a multi-sided platform which creates value by facilitating interactions between tourists and local service suppliers, also attracting many mission driven stakeholders through the network effect. Further, the collaborative business model intends to leverage and engage the collective intelligence by:
- Creating life-changing experiences which directly or indirectly address the mission issues.
- Designing and developing marketing contents and materials to brand the destination.
- Revamping the business model as new challenges and opportunities come along.
- Sharing resources among the community and developing economies of scale.
- Leveraging the negotiation power of the community to obtain favorable deals with external suppliers.
- Providing more professional development opportunities to community members.
Do you envision other issues to be encompassed in the mission? Do you think of other advantages of collaborative models, other outputs of the collective intelligence?